Tier 1: New with Tag

•Items are new with the original retail tag

•New Tag items are listed at a higher price than the used items, but still cheaper than the normal retail price.

Tier 2: Like New

•Items are 80% to 100% like new do not have obvious stains, marks or pilling and do not have any major visible signs of wear.

Tier 3: Gently Used

•Items are 50% to 80% like new, may have minor pilling, marks or stains, or general signs of wear.

Tier 4: Pre loved (Used)

•Items may have obvious signs of wear, like pilling, marks or stains, major fading.

Attention: All items are inspected by our team members who use the guidelines above to determine the condition of the items.We do our best to search for all signs of wear, but we are actual human beings so error is a possibility. If the item you receive does not match the condition indicated on our website, please email us at support@minicloclo.com or call us 407-8188298